City of Philadelphia gains an Eagle Eye View of their Network

The City of Philadelphia is the Largest City in Pennsylvania. One of the Most Populous in the U.S. and a Major Commercial, Educational and Cultural Center for the Nation

With the number of network attacks on the rise, data security is an issue of increasing concern. Government agencies in particular have an enormous responsibility to ensure that their IT systems are secure. Their systems contain a wealth of sensitive information, and vulnerabilities in the servers, switches, routers, firewalls, and databases leave these systems susceptible to unauthorized access and attack. Proactive protection of the network is critical to the integrity of the agency and the safety of those who rely on it.

The City of Philadelphia exemplifies the benefits an organization can reap when using a highly developed and multi-faceted vulnerability management solution. Used across the entire city government, Rapid7 NeXpose, the award winning vulnerability management system, ensures complete system coverage and strong protection of over 85 city departments.

Situation

In early 2006, the City of Philadelphia hired a new IT management team to deploy information systems that would support and enhance city government operations. Vulnerability management was immediately deemed a priority, and a product review began. A third party consultant recommended the evaluation of Rapid7 NeXpose.

Solution

Rapid NeXpose’s expert system outshined the competition in the evaluation process, achieving better results than rival products. The product’s capabilities met all the needs of the City’s IT department, and the price point was right. Michael King, the newly appointed CISO, made the final decision in choosing Rapid7’s NeXpose as the City’s vulnerability management solution. The City of Philadelphia purchased enough IP’s to cover a Class B network, as well as an appliance.

Benefits

NeXpose provided greater visibility to their network, and gave the City the ability to better manage it. NeXpose’s complete coverage of the network is the primary reason it was chosen as the vulnerability management solution for the City of Philadelphia; but there are certain features that made it a great fit:

Reporting Aptitude - NeXpose has the most comprehensive reporting of any product of its kind. After it scans a network, it provides a detailed remediation report, giving a step by step guide to patching the vulnerabilities it detects. The reports are extremely customizable, offering a variety of detail options. For those at the executive level, NeXpose will create a summary comprised entirely of graphs, for a simple, yet complete understanding of the scan results.
Scanning Capabilities - It was important to the City to be able to do a variety of scanning, and Michael was extremely impressed by the variety of platforms NeXpose can scan; Windows, Linux, and SQL to name a few. He was particularly impressed by the tool’s ability to scan databases, such as Oracle. Despite all the valuable information at stake, database security is not addressed by other vulnerability solutions. NeXpose scans databases and finds security, configuration, and operational vulnerabilities that, left unattended, would compromise the security of the network.
"In my experience NeXpose has been extremely useful. We use it for both general and target scanning, and love that it can pinpoint a particular device and scan more deeply. It's great for finding problems and demonstrating what's really going on in networks. It's helped educate a lot of people here," Michael says.
Availability as an Appliance - NeXpose is offered as software, hosted service or as a black box appliance; which is what the City chose to do. Michael explained: "The fact that NeXpose had the appliance option was a huge draw. Spending time and resources loading everything on to our servers was an extremely unappealing prospect. The appliance made NeXpose a 'plug and play' solution. Implementing NeXpose was extremely smooth, and the user interface has never been a problem."

"NeXpose not only provides system protection, but is instrumental in redirecting the resources of the City of Philadelphia to streamline the infrastructure of the IT department", Michael reiterates. "Thanks to NeXpose, we have a better picture of our entire network. We can easily run scans on a daily basis, and identifying our risks allows us to prioritize and use our resources in best way possible."

About Rapid7

Rapid7 is the leading provider of Unified Vulnerability Management (UVM) Solutions. Rapid7 NeXpose UVM provides network, database and web application vulnerability management for enterprise deployments and small to medium businesses. Rapid7 was founded in 2000 by a team of software industry veterans who were major contributors to product development and subsequent growth and success at Percussion Software, Bond Technologies and Stride & Associates. Since introduced, NeXpose has been sold to corporate enterprises, Global 2000 companies, and government entities, and serves the full range of vertical markets across the U.S. and abroad. In addition, Rapid7 provides compliance products and services for PCI, HIPAA and Sarbanes Oxley. Rapid7 is headquartered in Boston, MA, with offices in California and the United Kingdom. For more information on the company and its product, NeXpose, visit www.rapid7.com.