Workplace Experience Coordinator

Boston, MA


Boston, MA


People Strategy

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8,000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our disruptive technology and incredible company culture.

As Rapid7's Workplace Experience Coordinator, you'll deliver rockstar customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees.

  • Answering and forwarding phone calls to the main office line

  • Greeting guests

  • Making our office a place our coworkers and guests love to come to

  • General upkeep of all office common areas

  • Incoming and outgoing shipping needs for the office

  • Management of security processes (such as sign-in and visitor badging, new hire badges, employee temp badges)

  • Management of existing and new vendor relationships

    • Invoicing and Purchase Orders

    • Performance Management

  • Lead the local new hire experience

  • Planning and executing all events and office vibe projects

  • Enacting Emergency Preparedness plans, and keeping them up to date

  • Office communication hub - if it isn't our team, we will connect you with the right one!

  • Management of office supplies

You should have…

  • An amazing attitude – personable, approachable, and always eager to help

  • The ability to multi-task and demonstrate attention to detail

  • A proactive work ethic - take ownership of your work!

  • An eagerness to learn.  Take feedback well, and apply it

  • A desire to work both independently and on a team

It would be great if you have…

  • Experience in a corporate setting is preferred but not required

  • Experience in Google Apps is preferred