Global Travel and Expense Administrator

Boston, MA


Boston, MA


Accounting & Finance

As the Global Travel and Expense Administrator, you'll be responsible for the daily oversight and full-cycle support associated with Rapid7's travel and expense reimbursement, including administration of our global corporate credit card program. You'll interact directly with internal stakeholders and service providers on a daily basis to ensure that compliance with the Global T&E policy, processes, and procedures is being met. You'll also work closely with the Senior Manager of Global Travel & Expense, AP & Treasury to drive efficiency and cost savings through analytic reporting, auditing and training. We want you to think analytically to evaluate results and determine if organizational objectives are being accomplished and goals are being met. We're also looking for you to be able to keep committed to identified timelines relating to the management of the overall Global Travel and Expense program, and assist in keeping all department functions and processes in line with standard accounting practices and internal controls. To accomplish this you'll work closely with other departments such as FP&A, Payroll and the GL team to investigate reimbursement information and assist in resolving disputes.

In this role you will:

  • Complete account reconciliations relating to Travel & Expense

    • Perform daily & month-end reconciliations between the T&E system and general ledger

    • Ability to manage large data sets and demonstrated data analytics

    • Facilitate the timely reimbursement for international employees not paid via Concur

  • Administrator of Global Corporate Card Programs 

    • Act as primary point of contact for any credit card related questions or issues

    • Process card related tasks and respond to inquiries relating to new applications, terminations, limit changes, fraudulent charges, declined charges etc.

    • Manage monthly maintenance relating to delinquencies, termed employees and submitted expense reports.

    • Ensure compliance to corporate policies and processes are being adhered to

  • Travel & Expense Analyst

    • Continuous review of Rapid7's policy, processes, procedures and recommended system updates

    • Analyze out of policy compliance for understanding and purpose of exceptions on a monthly basis by using audit tools, reports and coordination with the designated TMC

    • Collaborate with cross functional teams such as finance and treasury to ensure appropriate processes are performed

  • Concur Travel & Expense Administration 

    • Conduct expense report audits to ensure compliance with Concur auditors

    • Working daily in our web-based T&E Management tool (Concur), to audit and process

    • Provide recommendations for enhanced user experience within Concur 

    • Conduct regular training sessions 

In return you will bring:

  • Bachelor's degree and 2-3 years of relevant work experience 

  • Ability to work in a fast paced, deadline driven environment

  • Concur Travel & Expense Administration Experience Required

  • American Express At Work and/or Bank of America Gram experience a plus  

  • Proficiency with Microsoft Excel

  • Strong attention to detail and ability to multitask

  • High level of customer service awareness

  • Strong verbal and written communication skills

  • Excellent organizational and interpersonal skills

  • Strong attention to detail and ability to multitask