Senior Manager, Talent Acquisition Operations

Boston, MA


Boston, MA


People Strategy

Senior Manager, Talent Acquisition Operations  

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,900 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at

The Opportunity

This role at Rapid7 is not just another job opportunity. It is a chance to work in a fast paced company where employees are empowered to make impact everyday, contribute back to our culture and take their career to the next level! 

Our Talent Acquisition team is obsessed with building the best teams across Rapid7.  As we continue to scale, we are looking for a Talent Acquisition Operations leader to drive the business forward through programs, data & analytics and innovation. As a key member of the Talent Acquisition leadership team this person will be charged with driving operational excellence across the global infrastructure of the TA organization. This is a highly visible position and will be responsible for leading the efforts that drive global talent acquisition outcomes, including process design, reporting, metrics and measurement, system integrations and implementations, training and compliance, tools, technology and programs.  This role will report directly to the Director of Global Talent Acquisition and will work cross functionally with recruiters as well as business stakeholders and partners. 


  • Lead, develop and manage the TA Operations team 

  • Metrics, measurement and analytics to ensure TA's ability to continuously improve and achieve its desired outcomes

  • Documentation of process improvements, policies and operational procedures for talent acquisition

  • Ensuring that the TA team is able to follow established processes and use of our Applicant Tracking System (Workday) to ensure data accuracy and reporting 

  • Evaluating potential new tools and technologies, manages RFP processes, guides decision-making, vendor management and gages effectiveness over time of outsourced tools

  • Using your strong analytical skills to build reporting, tell the story around the data, and provide actionable insights

  • Manage communication with global stakeholders at all levels and be present outcomes, findings, trends and results to Rapid7's senior leadership team



  • 8-10 years of progressive Talent or People Operations experience with a focus on project management, tools and systems experience

  • Demonstrated people management experience in a fast paced environment  

  • Superior analytical strength, attention to detail, open communication and the ability to work independently on assigned projects and drive results 

  • Previous experience working with HR technologies, Workday ATS strongly preferred

  • Strong working knowledge of Microsoft Word, Excel, PowerPoint and comfortable with giving presentations 

  • Ability to partner and work effectively in a cross functional leadership capacity

  • Strong self awareness and judgement, ability to handle confidential information and 

  • Ability to work in a highly ambiguous environment and problem solve 

  • Exceptional interpersonal and communication skills; strong writing and speaking skills

  • Desire and aptitude for learning new concepts quickly

  • Bachelor's degree preferred