Partner Program Manager

US - MA - Boston

Location(s)

US - MA - Boston

Team(s)

Business Support


Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. ​With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. ​Learn more at www.rapid7.com.
 

Our Mission

By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity.
 

The Opportunity

Rapid7 is seeking a Partner Program Manager, a fundamental and important role, critical to enabling the growth and success of Rapid7's Partner ecosystem. This role will be the center point of Partner Program design, working hand in hand with the global Strategic Partnership Practice to lead, design, and evolve our partner programs and incentives to support our GTM partner strategy. 

We require a strong cross-functional collaborator who can successfully work in a performance-based, dynamic organization to drive consensus, contribute innovative ideas and build executable plans based on company and regional strategic initiatives.

What You'll Do

  • Work cross-functionally and collaboratively with the global partner practice team to establish a unified Partner program that incentivizes and allows partners to seamlessly transact and engage with Rapid7 across a variety of capabilities and focus areas. 

  • Ensure alignment and optimization globally by proposing program design ideas that balance partner investments with an incentive-rich program that drives partner focus and behavior across the entire Customer Lifecycle and meets the needs of our expanding and diverse partner ecosystem. 

  • Be at the forefront of development of new Partner Program benefits, incentives and tier requirements that can be adopted and integrated globally across, MSSP, Resellers, Cloud Providers and Distributors.

  • Continually drive for consistency with how program guidelines are applied, how partner tiers are maintained and develop a standardized partner program compliance review process. 

  • Partner with the global partner operations teams to ensure that our operational practices are aligned and supporting program goals and objectives in a scalable and effective manner. 

  • Collaborate with Partner  Marketing leaders to drive increased adoption of the Rapid7 partner portal as a key platform for communication, program incentive management, and partner interaction. 

  • Work with Partner Analytics teams to ensure we have defined program success metrics established that provide critical insights into the effectiveness of our channel programs and incentives. 

 


About You

  • 4+ years of relevant Partner Program design and management experience delivering impact and results

  • Strong understanding of software partner ecosystems, ideally security partners, but not required

  • Demonstrated strategic thinking balanced with ability to quickly understand business objectives, create a well-aligned strategy and execution plans with clearly defined metrics and performance indicators. 

  • Able to manage multiple projects simultaneously, and ensure projects are on track at all times.

  • Experience in working cross-functionally, with multiple stakeholders, to achieve desired outcomes

  • Strong interpersonal and communication skills, including establishing credibility and trust with internal customers and building influential relationships with partners in the business.

  • Ability to operate and excel at strategic as well as tactical levels

  • Self-starter without requiring prescribed direction or actions; You're able to diagnose business and process challenges, and drive initiatives to address those challenges.

  • Possess the confidence to implement change and improve on the status quo.

  • Team-oriented mindset with proven ability to drive impact through influence and collaboration across multiple functions and levels of an organization.