Senior Security Sales Engineer - SOAR Domain Specialist

US - Remote

Location(s)

US - Remote

Team(s)

Sales & Business Development


As a Domain Engineer at Rapid7, you will be responsible to work as a team, working across organizations, to partner and assist pre-sales to close deals,  improve our products, processes and procedures and be an advocate for our customers. You'll serve as a subject matter expert within SOAR (Security Orchestration, Automation and Response) and liaison with Sales Engineering, Sales, Product Management, Support & Customer Success to continue to champion our customers and Sales Engineers across our organization.

Responsibilities 

  • 70% Focus 

    • Advancement on how to demonstrate the value of Rapid7 Solutions 

    • Create and evolve Sales Engineer Technical Demo Frameworks 

      • How to demo solution 

      • How to POC solution

      • Troubleshooting guidelines

  • Mentor Technical Specialists and SEs

  • Support Sales Engineers and Sales team with opportunities 

  • Handle escalated technical issues during Proof of Concepts

  • Deliver training on Rapid7 solutions to Rapid7 Employees 

  • Deliver training on Rapid7 solutions to Channel Partners

  • Troubleshoot and resolve various customer issues at a Tier 1 level

  • Report defects and feature requests/enhancements.

  • Escalate issues to Support Management as necessary, driving the issue to resolution.

  • 30% Focus 

    • Technical Projects 

      • Collaborate with Product Engineer, Product Management, and Marketing teams 

  • Product Lab Creation and Improvement

  • Present Product Roadmap 

Requirements

  • 3 to 5 years experience as Security Analyst or Sales Engineer with experience with working in the following areas:

    • Orchestration and Automation (SOAR)

    • Incident Response/SIEM/End-Point Security  

    • Scripting in Bash and Powershell (or other languages)

  • An in-depth specialized knowledge of Rapid7 solutions

    • SOAR  (Or other SOAR solutions)

    • IDR (Detection and Response or other D&R solutions)

  • Following certifications a plus:

    • CISSP, AWS, AZURE and GCP