Manager, Talent Acquisition - Go To Customer

US - MA - Boston


US - MA - Boston


People Strategy

The Company


Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. For more information, visit our website, check out our blog, or follow us on LinkedIn.


The Opportunity


This role at Rapid7 is not just another job opportunity. It is a chance to work in a fast paced organization where employees are empowered to create impact everyday, contribute back to our culture and take their career to the next level. 


As Rapid7 scales to our next milestones, we are searching for a Talent Acquisition leader who can lead hiring in our Go To Customer organization. We are passionate about growing and building teams and we are searching for a leader in Talent Acquisition who embodies our Core Values and is focused on driving results. 


As the Manager, Go To Customer Talent Acquisition your mission will be to redefine and challenge convention for how we hire for our customer-facing teams. You will be responsible for leading and motivating a team of Talent Acquisition Partners to meet and exceed business hiring goals. You will be managing cross-functional partnerships within Talent Acquisition and with stakeholders across the organization to attract and hire diverse,best-in-class candidates. 



  • Develop and grow a high-performing team of Talent Acquisition Partners by leading, coaching and mentoring

  • Drive quantifiable results. Establish and execute against hiring metrics for your team including sourcing, interviewing and hiring KPIs

  • Effectively partner with Business Leaders. You will use data and relationships to partner across the business to support interviewing and hiring  from diverse candidate pools.

  • Engage and educate hiring managers on topics such as interviewing and networking

  • Create and maintain an Agency strategy in areas where it makes sense to utilize 

  • Collaborate with Operations and Finance on headcount and resource planning for your team to support the headcount plan

  • Hire and onboard new Talent Acquisition Partners to your team and set them up for success

  • Collaborate with Talent Acquisition Leadership and Business Partners to support ongoing diversity efforts

  • Create innovative sourcing strategies to reach talent in our markets

  • Continuously work to develop as a leader; develop through feedback from from your team, peers and stakeholders


The Ideal candidate will have: 


  • Embodiment of Rapid7's Core Values

  • A passion for solving complex hiring challenges in a changing job market

  • Experience and success in leading a Talent Acquisition team in a growing and scaling business 

  • Experience working in a fast-paced environment and ability to prioritize projects and workload for yourself and your team

  • Eagerness to lean in and “roll-up-your-sleeves” with hiring both for your team and the organization as a whole when needed

  • Ability to develop and mentor Talent Acquisition Partners on their career

  • Knowledge and experience in Go To Customer hiring, including Customer Success, Support and Sales 

  • A track record of exceeding hiring goals  

  • An operational mindset including experience with metrics-based hiring and KPIs 

  • Ability to lead and motivate a team to desired outcomes

  • Experience working cross-functionally within an organization to drive results

  • Ability to work on multiple projects simultaneously with competing priorities

  • Strong systems experience including Applicant Tracking Systems. Workday is a plus