Workplace Experience Receptionist

US - MA - Boston


US - MA - Boston


People Strategy

As Rapid7's Workplace Experience Receptionist, you will deliver rockstar customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees.  

  • General upkeep of all office common areas 

  • Front Desk support - greeting guests, answering calls

  • Management of security processes (such as sign-in and visitor badging, new hire badges, employee temp badges)

  • Incoming and outgoing shipping needs for the office

  • Management of office supply inventories

  • Helping to lead the local new hire experience 

  • Monthly facility walkthroughs

  • Office communication hub - if it isn't our team, we will connect you with the right one!

You should have…

  • A passion for organizing - alphabetization and color coding calms you

  • An amazing attitude - personable, approachable, and always eager to help

  • The ability to multi-task and demonstrate attention to detail

  • A proactive work ethic - take ownership of your work!

  • An eagerness to learn - take feedback well, and apply it

  • A desire to work both independently and on a team

It would be great if you have…

  • Experience in a corporate setting is preferred but not required

  • Experience in Google Apps is preferred  


About us

Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provide the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity.