Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.
Rapid7 is looking for a Manager to lead a newly formed delivery team, in a new location, as it continues to grow and advance the organization's business applications ecosystem. We need a people-person with technical chops that is good at fostering discussions with stakeholders. The ideal candidate is someone who can help guide a delivery team tasked with solving business problems, delivering robust technical solutions and developing ongoing support plans. This is an awesome opportunity for a leader who wants the opportunity to participate in Rapid7's journey to a $1b+ company.
The key accountabilities include:
Build a great team by acquiring talent and supporting high morale of team
Cultivate relationships with internal stakeholders including Customer Success to ensure high levels of customer satisfaction
Lead the team with strong technical leadership skills complemented by your business savviness
Provide direction and feedback to enable everyone to achieve individual and team goals
Foster a culture of Agile to deliver outcomes that meet expectations in a timely manner
Learn new things, elevate your skills and grow your career in ways that you haven't imagined
Excellent communication, collaboration and diplomacy skills
Experience with Customer Success/Support frameworks, patterns and technologies
Familiarity with Agile and Lean methodologies
Experience with best in class business applications including Salesforce and NetSuite
Working knowledge of integration patterns and platforms like Workato, MuleSoft Amazon Web Services or Google Cloud Engine
Security domain expertise or mindset