Manager, Business Process Architect- Commercialization

US - MA - Boston


US - MA - Boston, US - Remote


Business Support

Company Description:

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.


As Rapid7 embarks on 2022, the Business Process Architecture team is expanding their efforts to support strategic commercial initiatives, as well as pre and post merger integration activities. We are looking for a manager to lead a team of analysts on a variety of initiatives. 

The Business Architecture team supports initiatives by: 

  • Building a business architecture: Create and maintain the business architecture knowledge base and connecting it to domains outside of business architecture (e.g. customer journeys, system applications).

  • Translating strategy to business capabilities: Evaluate a variety of business scenarios to assess areas for improvement and changes necessary to carry out strategy or reshape the business.

  • Managing the practice: Formalize and maintain a governance structure by creating and maintaining a set of tools, templates, training.

Change at any level requires a degree of impact analysis, planning, communication, and complex collaboration across the organization.

As a Manager of Business Process Architecture at Rapid7, you will: 

  • Lead, coach and mentor business analysts and business leaders in preparing for and sustaining change.

  • Facilitate meetings to understand customer and business pain points, synthesize the discussion and circulate meeting decisions and action items with clear objectives and success measures.

  • Partner with business process experts to design the future state, and create process flows to translate into functional design. 

  • Engage with project stakeholders for alignment and feedback.

  • Conduct gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation.

  • Juggle multiple projects and tasks with complex dependencies with other team


  • Bachelor's Degree required

  • Strong leadership skills with proven ability to facilitate cross-functionally at all levels of the organization (both business and technical-facing).

  • 2+ years of management experience

  • 7+ years experience in business analysis or related consulting experience

  • 5+ years of proven hands-on project management experience with the ability to take initiative and produce results, including a history in bringing projects successfully to completion

  • 5+ years in complex business and technical environments

  • 1+ Experience working and delivering experiences in an agile/lean environment

Desired Skills 

  • Experience in SAAS technology 

  • Experience with pricing and packaging and Quote-to-Cash initiatives 

  • Technical Salesforce and/or CPQ experience

  • Working knowledge of NetSuite ERP is a plus