Director, Commercial Infrastructure

US - MA - Boston


US - MA - Boston, US - TX - Austin


Business Support

Director of Commercial Infrastructure

Company Description

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,900 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn. 

The Opportunity

Rapid7 is looking for a passionate Director of Commercial Infrastructure who can lead a variety of cross-functional programs focused on transforming Rapid7 through a portfolio of commercial offerings.  As a member of our Commercialization Team, you will be a critical partner to Sales, Marketing, Finance, IT, Platform, BI, Customer Experience and the Product teams as well.  This position offers an impactful opportunity to help us develop a creative vision for how we approach monetizing our products and services, enable our differentiation from our competitors, and continue to drive Rapid7 on our journey to $1b+.

The Role

  • Drive commercial outcomes collaboratively across the entire organization to align workstreams and deliver key business and customer results

  • Lead the strategy and execution of commercial infrastructure initiatives

  • Manage business and data analyst direct reports as well as other teams to build playbooks and other enablement tools for customer support, sales, and other groups to build and support newly launched offerings

  • Communicate progress to senior leadership, facilitating trade-offs and strategic program decisions

  • Create a center of ‘business excellence' around Commercial Infrastructure (People, Process & Technology) 

  • Oversee the timely delivery of the Run-the-Business offerings pipeline

  • Drive process decisions across a wide array of business functions but also facilitate thought leadership on substantial commercial infrastructure decisions

  • Own the business execution of key stages in the initiative transformation by working across Rapid7 to determine the best way for the business to achieve its transition goals.

Qualifications and Traits

  • Strong analytical capabilities and the ability to translate insights into execution 

  • High attention to detail as well as the ability to put details in a broader context to determine priorities

  • Strong relationship management skills and a history of leading through influence

  • Intellectual curiosity and the ability to solve problems and work collaboratively

  • Experience in business process change in large, complex organizations

  • Background in SaaS-style products and technology services is highly desirable

  • Understanding of the “Quote-to-Cash” process and system integrations

  • Experience in a variety of ‘go-to-customer' functional roles ideally at technology companies

  • Consulting experience is a plus

  • High degree of emotional intelligence, ability to facilitate change and collaborate effectively with stakeholders across the organization

  • Excellent communications skills with the ability to communicate complex ideas and data

  • Proven ability to operate effectively in a fast-paced, entrepreneurial-spirited company on the journey  to scale to $1b+