Security Sales Engineer - VM Specialist

US - Remote

Location(s)

US - Remote

Team(s)

Sales & Business Development


About Rapid7

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.

Job Description

 As a Domain Engineer at Rapid7, you will be on a team of subject matter experts, working across organizations, partnering and assisting pre-sales to close deals,  improve our products, processes, and procedures, and be an advocate for our customers. You'll serve as a subject matter expert within Vulnerability Management and liaison with Sales Engineering, Sales, Product Management, Support & Customer Success to continue to champion our customers and Sales Engineers across our organization. 

Responsibilities 

  • Serve as Subject Matter Expert (SME) for Rapid7's most complex and strategic vulnerability management engagements

  • Collaborate with cross-practice partners to advance Rapid7's portfolio strategy

  • Create and evolve Sales Engineer Technical Demo Frameworks 

    • How to demo solution

    • How to POC solution

    • Troubleshooting guidelines

  • Mentor Technical Specialists and SEs

  • Support Sales Engineers and Sales team with opportunities

  • Handle escalated technical issues during Proof of Concepts

  • Deliver training on Rapid7 solutions to Rapid7 Employees & Channel Partners

  • Troubleshoot and resolve various customer issues

  • Report defects and feature requests/enhancements

  • Escalate issues to Support Management as necessary, driving the issue to resolution

  • Technical Projects

    • Present Product Roadmap 

    • Product Lab Creation and Improvement 

    • Collaborate with Product Engineering, Product Management, and Marketing teams

Requirements

  • 5+ years experience in Information Security or Sales Engineering with experience in the following areas:

    • Information Security principles and best practices

    • Vulnerability Management (InsightVM/Nexpose is a plus)

    • Administration of Windows and Linux operating systems

    • Patch Management processes and technologies

    • Virtualization, container, and cloud technologies

    • Networking principles to include the use of network mapping processes

  • Expert understanding of the security space

  • Expert understanding of integration processes and API's