MSSP Business Analyst

US - Remote


US - Remote, US - FL - Tampa, US - MA - Boston, US - VA - Arlington


Security Services

The Opportunity

Rapid7's Managed Services team is looking for an entrepreneurial-minded individual to help lead the launch of Rapid7's emerging MSSP Program. In this cross-functional role, you will be at the ground floor of designing and implementing our MSSP business and best-in-class MSSP experience by working across the organization to assess opportunities for program development, define priorities, and support the launch and ongoing growth of our MSSP Program. 

In this role, you will...

Be responsible for ensuring the success of Rapid7's emerging MSSP business by serving as the lead advocate for MSSP partners and their ability to thrive with Rapid7. 

Assess the evolving needs of MSSPs at both industry and partner level, evaluating Rapid7's ability to meet those needs through technology, program offerings, and support services.

Leverage your MSSP experience and expertise to define product and program requirements, identify gaps in our MSSP solutions, and inform prioritization decisions for product roadmap, resource planning, and areas of program funding. 

Collaborate with most teams across Rapid7, including Managed Services, Channel Sales & Operations, Product Management, Support, and Enablement, influencing and supporting their efforts to deliver world-class MSSP solutions.

Job Responsibilities 

Devise and evolve business and technology requirements across multiple owners of MSSP partner success, and influence prioritization for major tech roadmap projects.

Develop in-depth understanding of Rapid7's MSSP technology offerings and capabilities, enabling you to highlight strengths and weaknesses in Rapid7's ability to help customers reach their desired security operations outcomes.

Maintain active communications with the partner community and use the feedback loop to further update program requirements and prioritizations.

Partner with Program Management leaders to drive success across business units and improve Rapid7's partner-related processes.

Collaborate with key internal stakeholders, like the Channel Operations & Programs team (to ensure alignment with Rapid7's Partner Program) and the SOC team (to define ideal partner characteristics and inform partner enablement). 

Maintain MSSP expertise by staying abreast of industry and competitive insight while cultivating relationships with current partners, prospective partners, and Rapid7's Channel Sales team.

Job Requirements

4+ years of experience with Managed Security Service Providers (MSSPs) who deliver a variety of services that includes detection & response

2+ years experience in product or program management / analyst role or similar function

Experience working across organizations to implement large-scale business processes

Strong writing skills 

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.