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Scanning Diagnostics: Unknown error occurred trying to connect to the WMI Service

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Scanning Diagnostics: Unknown error occurred trying to connect to the WMI Service

Severity
1
CVSS
(AV:L/AC:H/Au:M/C:N/I:N/A:N)
Published
11/02/2021
Created
11/03/2021
Added
11/02/2021
Modified
11/02/2021

Description

The following information is for Scan Diagnostic purposes only, and is not indicative of a detected vulnerability.

The scanning user encountered an unknown error when connecting to the WMI Service. This can be caused by a number of issues:

  • The network may be unstable
  • Interference from tools such as network monitoring applications

WMI access is required for accurate Policy assessments, certain system settings required for policy assessment can only be collected via WMI.

Solution(s)

  • rapid7-diagnostics-wmi-unknown-error

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