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SQL Server access with Remedy ARAdmin and default password

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SQL Server access with Remedy ARAdmin and default password

Severity
8
CVSS
(AV:N/AC:L/Au:N/C:P/I:P/A:P)
Published
11/01/2004
Created
07/25/2018
Added
11/01/2004
Modified
12/04/2013

Description

The Remedy Action Request System is a ticketing system that uses SQL Server to store its data. By default, Remedy creates an account on SQL Server called "ARAdmin" with a default password of "AR#Admin#". This account only has access to two databases, the ARSystem database and the tempdb database. Any user who logs in to SQL Server as ARAdmin can modify the underlying data of the ticketing system, which includes usernames and passwords for the ticketing system itself.

Solution(s)

  • tds-remedy-default-password

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