vulnerability
Ubuntu: (CVE-2019-12746): otrs2 vulnerability
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 4 | (AV:N/AC:M/Au:N/C:P/I:N/A:N) | Aug 21, 2019 | Nov 19, 2024 | Jun 26, 2025 |
Severity
4
CVSS
(AV:N/AC:M/Au:N/C:P/I:N/A:N)
Published
Aug 21, 2019
Added
Nov 19, 2024
Modified
Jun 26, 2025
Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Solution(s)
no-fix-ubuntu-packageubuntu-upgrade-otrs2
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