Team Lead, Recruiting Coordination

Northern Ireland - Belfast

Location(s)

Northern Ireland - Belfast

Team(s)

People Strategy


Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9,900 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
 
Our Mission:
By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity. 
 
About the Opportunity:
At Rapid7, we advocate for diverse thinking and strive to cultivate an environment where you 
are encouraged to bring you (one of our Core Values). We are a hyper growth cyber security company expanding and growing globally with soul and it is our Global Talent Acquisition team's responsibility to hire the best people to support this growth.  As our Team Lead of Recruitment Coordination, you will play a meaningful role as a brand ambassador, managing a team of coordinators, evolving how we think about our candidate experience, while also managing interview logistics between potential hires and hiring teams across our International offices. 
 
What You'll Do:

  • Grow and manage your team of Recruiting Coordinators across our International offices; you'll be responsible for the hiring of any new team members, building their onboarding plan, and ensuring they're ramped up to be successful
  • Support team and individual development through coaching, training and continuous communication
  • Manage the breakdown of scheduling across your team by utilizing reports available and by understanding the nuances of what each team member is working on to adjust as needed
  • Identify opportunities to optimize operational processes and and continue to raise the bar with our candidate experience
  • Schedule hiring manager phone screens, video conferencing and onsite interviews through our automated scheduling tool
  • Be a knowledgeable resource, ensuring a positive experience is had by everyone involved, from the minute the candidate comes through the door
  • Develop strong client and stakeholder relationships (hiring managers, business partners, talent acquisition partners) and maintain effective communication channels
  • Own additional projects & tasks within Talent Acquisition Operations including opening purchase orders, drafting and extending a small number of offer letters, assisting with candidate travel accommodations (when we're ready to interview in-person again), and participating in ad hoc projects

 
Who You Are:

  • Passionate about building a team and helping them grow into their next opportunity within Rapid7
  • Extremely organized and detail oriented, have the ability to multitask, and can handle simultaneous projects with moving parts in a demanding and fast-paced environment
  • Enjoy working with people and have a customer service driven approach to problem solving; you seek to understand the why and to come up with the best solution 
  • Able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations
  • Able to take initiative and work independently

 
Requirements:

  • You have 2-3 years of experience with coordination or scheduling
  • You have 1+ years of people and team management experience
  • Experience in a people-facing role where quality interactions and customer experience is paramount
  • Ability to balance multiple priorities and complete work under deadlines
  • Innovative mindset, always looking to improve processes and establish new programs to enhance customer experience
  • Positive attitude with a disposition that is amenable to pitching in wherever necessary
     

#LI-BG1