Rapid7 Support Resources

Connect with support

Customer Portal

Connect with support

Sign in to open and manage cases, connect with our Support team, and access trusted resources for Rapid7 products.

InsightGovCloud (FedRAMP) customers: please use the Federal customer portal.

Customer sign-in
Federal customer portal

FedRAMP

Federal customer portal

For InsightGovCloud customers, sign in to access our FedRAMP-authorized Support Portal to open and manage cases and connect with our Support team.

InsightGovCloud Customer Sign-in

Support tools

Other resources

Product documentation

Rapid7 Docs

Product documentation

Find help using and administering Rapid7 products.

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Customer Support Guidebook

Rapid7 Guidebook

Customer Support Guidebook

Learn how the Rapid7 Customer Support team can support you and your organization.

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Latest blog posts

Critical vulnerabilities in Fortinet CVE-2025-59718, CVE-2025-59719 exploited in the wild

Vulnerabilities and Exploits

Critical vulnerabilities in Fortinet CVE-2025-59718, CVE-2025-59719 exploited in the wild

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Rapid7

Metasploit Wrap-Up 01/16/2025

Products and Tools

Metasploit Wrap-Up 01/16/2025

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Simon Janusz

Patch Tuesday - January 2026

Exposure Management

Patch Tuesday - January 2026

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Adam Barnett