Sr Director Practice Operations

US - MA - Boston


US - MA - Boston


Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 10,000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at

The Opportunity

We are looking for a growth-minded, analytical, and innovative leader to join our Practice Operations team to help us accelerate our growth and long term strategic impact. 

The Senior Director, Practice Operations is a highly visible and key leadership position that will lead the cross functional planning efforts and spearhead new business initiatives across our global product & practice organizations. In this key role, you will help guide and influence Rapid7's growth and product strategies, providing critical insights, ideas and initiatives to activate and accelerate growth while maximizing customer adoption & achievement with our technology platform.  You will be leading our long-range practice  planning and strategy efforts in partnership with our go-to-customer teams and Finance teams, acting as a business partner across the entire organization, as well as working closely with Product leadership, Engineering leadership Sales and our senior practice leaders. You must be adept at fostering relationships across teams, have exceptional communication skills, and ability to lead and influence in a fast-paced, matrix, and highly collaborative environment. 

We are looking for someone with passion, energy, intellect and drive that can bring fresh ideas, an analytical mind, and a dedication to growing a dynamic, evolving business. You could be the leader that can help this team achieve massive impact!

Essential Responsibilities 

  • Build, develop and lead the Practice Operations team.

  • Lead quantitative and qualitative evaluation of growth opportunities across the products & practice organization, both new and ongoing.

  • Build complex business and financial models, incorporating company and financial data, to help the leadership team make investments and growth decisions, while unlocking business insights and initiatives to improve the overall health of the business.

  • Drive annual and long-range Product Planning and the Rapid7 Operational Plan, including assessment of product & practice performance, growth opportunities, customer and market potential, and investment decisions.

  • Partner with the Practice & Product leadership teams, the Rapid7 Executive team and different stakeholders in the organization to plan and execute on resource and investment allocation across initiatives.

  • Identify and assess critical strategic needs, and partner to drive actions with business as well as proactively monitor impact and performance.

  • Proactively communicate drivers and targets, and drive cadence to understand and evaluate requests and expected outcomes to accelerate growth while improving investment leverage within the organization.

  • Partner with product & practice teams to develop build, buy, partner strategies as well as supporting key technology partnerships with cloud service providers.

  • Assist with M&A activity, partnership strategies and direct/indirect business development initiatives.

Job Requirements

The ideal candidate will be an excellent leader and mentor with significant experience in leading growth initiatives, as well as building and developing high performing teams

  • 10+ years of experience in business operations, corporate strategic planning and/or financial operations. Management consulting, growth/private equity and/or venture capital experience strongly preferred.

  • Undergraduate in Business, Finance, or related field required; MBA strongly preferred.

  • Demonstrated success in business plan development, operational planning, analytics, and strategy development, preferably in a fast-growing technology company. 

  • Knowledge and understanding of technology businesses, experience with product driven growth engines in a multi-product portfolio company.  

  • Resilient & resourceful individual that enjoys leading teams to solve complex problems. 

  • Quick learner who is naturally curious and thrives in the face of the unexpected, ambiguity, and change. 

  • Impact-oriented with a demonstrated record of driving cross-functional initiatives that impact top-line growth and leverage. 

  • Superior quantitative and qualitative analytical skills. Demonstrated ability to build complex analytical models while simplifying messaging.

  • Proven management experience developing and growing high performing individuals

  • Demonstrated ability to work cross-functionally to drive impact through influence and collaboration across multiple functions and levels of an organization. 

  • Willingness to roll up one's sleeves and “pick up a shovel.”

  • Comfortable working in a fast-paced team with changing priorities.

  • Strong interpersonal and communication skills, including establishing credibility, trust, and building influential relationships with partners in the business.

  • Strong work ethic and customer service mentality.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.