Universita’ degli Studi di Palermo (“the University of Palermo”) in Sicily was founded in 1806. Comprised of 12 faculties, the University enrolls 42,000 students and employs 3,600 staff.
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Gaetano Pisano, network and security administrator at Universita’ degli Studi di Palermo knows what it’s like to monitor a large environment with a small team who does everything, from IT to security. Responsible for hundreds of thousands of assets across the university, their domain includes monitoring a transient, tricky class of devices to manage–student assets. Pisano’s team needed to collect and retain logs in a secure location to meet compliance, and to answer questions based on the data in those logs.
Universita’ degli Studi di Palermo has turned to the cloud-based power of InsightIDR, Rapid7’s incident detection and response solution, and InsightVM, the evolution of Rapid7’s leading vulnerability management solution Nexpose. Now, he and his team are able to monitor hundreds of thousands of assets, gaining a “panorama” of all their vulnerabilities and their overall risk. After deploying InsightIDR, they no longer need to query individual syslog servers to find answers.
Gaetano Pisano, network and security administrator at Universita’ degli Studi di Palermo in Siciliy, Italy, knows what it’s like to monitor a large environment with a small team. To help him do his job effectively, he’s turned to the cloud-based power of InsightIDR, Rapid7’s incident detection and response solution, and InsightVM, the evolution of Rapid7’s leading vulnerability management solution Nexpose. Now, he and his team are able to monitor hundreds of thousands of assets, gaining a “panorama” of all their vulnerabilities and their overall risk. In this Q&A, he discusses his program’s success in more detail.
GAETANO: We have over 42,000 students and 3,600 employees (professors and others). It is part of the 10 largest universities in Italy. We rank 6th among the 10 for a variety of factors, such as: the services offered to students, the paid scholarships, the facilities available, the computerization and digital services offered, and the degree of “internationalization.”
GAETANO: We have 3 people: 2 IT guys and 1 IT/security. We’re using InsightVM and InsightIDR. It’s a classic situation with a small team who does everything, from IT to security.
GAETANO: We are responsible for hundreds of thousands of assets across the university. This also includes monitoring a transient, tricky class of devices to manage: our students’ assets.
GAETANO: We wanted the ability to use one query to search across multiple services. In the past, we had to query each single server separately. We also wanted a “panorama” of all the vulnerabilities and visibility into overall risk and exposed services. I like being able to use Rapid7 Project Sonar data to confirm which university assets are truly exposed to the outside Internet.
GAETANO: We needed to collect and retain our logs in a secure location to meet compliance, and we wanted to answer questions with that data. After deploying InsightIDR, we no longer needed to query individual syslog servers to find answers. We also needed flexible visibility into a range of operating systems, ranging from Windows, Mac and Linux to iOS, Android, and Windows phones.
GAETANO: We’d heard of you online in a hacker forum called Cybrary (https://www.cybrary.it/forums/). We then found Nexpose and InsightIDR to be easy to use and configure.
GAETANO: Before InsightIDR, we were using Snort and AlienVault. Before Nexpose we were using OpenVas (open source).
GAETANO: The products we used before were Snort and AlienVault OSSIM. Searching through logs in InsightIDR with the Log Entry Query Language (LEQL) is much easier and intuitive than with AlienVault. InsightIDR provides statistical data/queries that AlienVault doesn’t, and comes with a lot more out-of-the-box value.
GAETANO: We’re very happy with the speed of search, and the quality and clearness of the dashboards. The dashboards are very intuitive—I like that they are concise and contain only the info I want.
GAETANO: We use InsightIDR for centralized log management, search, and data visualization. We can then monitor general activity, as well as traffic peaks on user endpoints. After identifying these anomalies, we can then decide if it’s worth investigating or not. One day while investigating a traffic peak, we found one machine affected by SYN flooding that was originated by a compromised device.
GAETANO: The product detected malware traffic, infiltration, and persistence. It detected SYN flooding on one occasion, and in general it gives the ability to investigate peaks of activity and personalized queries to check for things like WannaCry, for example.
GAETANO: Yes! One day our backup site went down due to high temperature (we are in Sicily, Italy), but we didn’t have any issue with log storage thanks to InsightIDR and the fact that it centralizes our data in a secure cloud architecture.
GAETANO: It allows us to correlate and interrogate logs from data sources across our network. We like the fact that InsightIDR securely stores our logs in the cloud at a good price. The product is easy to use, and out of the box, comes with many behavior detections, queries, and dashboards.
GAETANO: In the future, we’ll add threat intelligence from our Intrusion Detection System (IDS) into InsightIDR, and will look at using the included Insight Agent for endpoint data collection and detection. Also, we just moved from Nexpose to InsightVM and are quite impressed. The dashboards and detailed work put into this new release really blows us away.