Rapid7 Vulnerability & Exploit Database

SysAid Help Desk Arbitrary File Download

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SysAid Help Desk Arbitrary File Download



This module exploits two vulnerabilities in SysAid Help Desk that allows an unauthenticated user to download arbitrary files from the system. First, an information disclosure vulnerability (CVE-2015-2997) is used to obtain the file system path, and then we abuse a directory traversal (CVE-2015-2996) to download the file. Note that there are some limitations on Windows, in that the information disclosure vulnerability doesn't work on a Windows platform, and we can only traverse the current drive (if you enter C:\afile.txt and the server is running on D:\ the file will not be downloaded). This module has been tested with SysAid 14.4 on Windows and Linux.


  • Pedro Ribeiro <pedrib@gmail.com>


Module Options

To display the available options, load the module within the Metasploit console and run the commands 'show options' or 'show advanced':

msf > use auxiliary/admin/http/sysaid_file_download
msf auxiliary(sysaid_file_download) > show actions
msf auxiliary(sysaid_file_download) > set ACTION < action-name >
msf auxiliary(sysaid_file_download) > show options
    ...show and set options...
msf auxiliary(sysaid_file_download) > run 

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– Jim O’Gorman | President, Offensive Security