Rapid7 Support Resources

Customer Portal

Connect with Support

Need help? We’ve got you covered. Sign in to the Customer Portal for our top recommended help articles, and to connect with our awesome Support Team.
Create and manage your cases with ease and get routed to the right product specialist.

Customer Portal Sign In


Having trouble logging in?

Customer Support Guidebook

Learn how the Rapid7 Customer Support team can support you and your organization

Training & Certifications

Be awesome at everything you do -- get trained by Rapid7 experts and take your security skills to the next level.

Learn more

Consulting Services

Need a hand with your security program? From planning and strategy to full-service support, our Rapid7 experts have you covered.

View all services

Product Documentation

Find help using and administering Rapid7 products

InsightAppSec InsightIDR AppSpider Metasploit InsightConnect InsightOps InsightVM Komand Nexpose
View all docs

Read What’s New on the Rapid7 Blog

Metasploit Wrap-Up
Spilling the (Gi)tea We have two modules coming in from cdelafuente-r7 [https://github.com/cdelafuente-r7] targeting CVE-2020-14144 [https://attackerkb.com/topics/ZTlYBaSclN/cve-2020-14144?referrer=blog] for both the Gitea and Gogs self-hosted Git services. Both modules are similar: they take advantage...
Dean Welch
Apr 09, 2021
Read More
MDR Vendor Must-Haves, Part 5: Multiple Threat Detection Methodologies, Including Deep Attacker Behavior Analysis
The best Managed Detection and Response (MDR) providers use a combination of threat intelligence, User Behavior Analytics (UBA), Attacker Behavior Analytics (ABA), and human threat hunts to provide detection for threats and attackers....
Jake Godgart
Apr 09, 2021
Read More
What’s New in InsightIDR: Q1 2021 in Review
Back at the start of the year, we reflected on some of our 2020 InsightIDR product investments and took a look at what was ahead in 2021. As the first quarter of the year comes to a close, we wanted to offer a closer look at some of the recent updates and releases in InsightIDR....
Margaret Zonay
Apr 09, 2021
Read More
More recent blog posts

Visit the Customer Portal

File a case, view your open cases, get in touch.

Launch Portal