vulnerability
Atlassian JIRA: CVE-2021-37714: DoS (Denial of Service) org.jsoup:jsoup in Jira Software Data Center and Server
Severity | CVSS | Published | Added | Modified |
---|---|---|---|---|
8 | (AV:N/AC:L/Au:N/C:N/I:N/A:C) | Nov 21, 2023 | May 15, 2025 | May 15, 2025 |
Severity
8
CVSS
(AV:N/AC:L/Au:N/C:N/I:N/A:C)
Published
Nov 21, 2023
Added
May 15, 2025
Modified
May 15, 2025
Description
This High severity Third-Party Dependency vulnerability was introduced in versions 8.20.0, 9.4.0, 9.5.0, 9.6.0, 9.7.0, 9.8.0, 9.9.0, 9.10.0, and 9.11.0 of Jira Software Data Center and Server.
This Third-Party Dependency vulnerability, with a CVSS Score of 7.5 and a CVSS Vector of CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H allows an unauthenticated attacker to expose assets in your environment susceptible to exploitation which has no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.
Atlassian recommends that Jira Software Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:
* Jira Software Data Center and Server 9.11: Upgrade to a release greater than or equal to 9.11.3
See the release notes. You can download the latest version of Jira Software Data Center and Server from the download center.
The National Vulnerability Database provides the following description for this vulnerability: jsoup is a Java library for working with HTML. Those using jsoup versions prior to 1.14.2 to parse untrusted HTML or XML may be vulnerable to DOS attacks. If the parser is run on user supplied input, an attacker may supply content that causes the parser to get stuck (loop indefinitely until cancelled), to complete more slowly than usual, or to throw an unexpected exception. This effect may support a denial of service attack. The issue is patched in version 1.14.2. There are a few available workarounds. Users may rate limit input parsing, limit the size of inputs based on system resources, and/or implement thread watchdogs to cap and timeout parse runtimes.
This Third-Party Dependency vulnerability, with a CVSS Score of 7.5 and a CVSS Vector of CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H allows an unauthenticated attacker to expose assets in your environment susceptible to exploitation which has no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.
Atlassian recommends that Jira Software Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:
* Jira Software Data Center and Server 9.11: Upgrade to a release greater than or equal to 9.11.3
See the release notes. You can download the latest version of Jira Software Data Center and Server from the download center.
The National Vulnerability Database provides the following description for this vulnerability: jsoup is a Java library for working with HTML. Those using jsoup versions prior to 1.14.2 to parse untrusted HTML or XML may be vulnerable to DOS attacks. If the parser is run on user supplied input, an attacker may supply content that causes the parser to get stuck (loop indefinitely until cancelled), to complete more slowly than usual, or to throw an unexpected exception. This effect may support a denial of service attack. The issue is patched in version 1.14.2. There are a few available workarounds. Users may rate limit input parsing, limit the size of inputs based on system resources, and/or implement thread watchdogs to cap and timeout parse runtimes.
Solution
atlassian-jira-upgrade-latest

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