vulnerability

Debian: CVE-2013-3551: otrs2 -- security update

Severity
4
CVSS
(AV:N/AC:L/Au:S/C:P/I:N/A:N)
Published
Feb 21, 2020
Added
Jul 30, 2024
Modified
Aug 15, 2025

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Solution

debian-upgrade-otrs2
Title
NEW

Explore Exposure Command

Confidently identify and prioritize exposures from endpoint to cloud with full attack surface visibility and threat-aware risk context.