vulnerability
Debian: CVE-2017-9324: otrs2 -- security update
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 7 | (AV:N/AC:L/Au:S/C:P/I:P/A:P) | Jun 9, 2017 | Jun 11, 2017 | Mar 30, 2026 |
Severity
7
CVSS
(AV:N/AC:L/Au:S/C:P/I:P/A:P)
Published
Jun 9, 2017
Added
Jun 11, 2017
Modified
Mar 30, 2026
Description
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Solution
debian-upgrade-otrs2
Rapid7 Labs
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