vulnerability
Debian: CVE-2018-20800: otrs2 -- security update
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 6 | (AV:N/AC:L/Au:S/C:N/I:P/A:P) | Mar 13, 2019 | Jul 30, 2024 | Aug 15, 2025 |
Severity
6
CVSS
(AV:N/AC:L/Au:S/C:N/I:P/A:P)
Published
Mar 13, 2019
Added
Jul 30, 2024
Modified
Aug 15, 2025
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Solution
debian-upgrade-otrs2
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