Rapid7 Vulnerability & Exploit Database

Debian: CVE-2019-13458: otrs2 -- security update

Free InsightVM Trial No Credit Card Necessary
Watch Demo See how it all works
Back to Search

Debian: CVE-2019-13458: otrs2 -- security update

Severity
4
CVSS
(AV:N/AC:L/Au:S/C:P/I:N/A:N)
Published
08/15/2019
Created
08/15/2019
Added
08/15/2019
Modified
02/10/2020

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

Solution(s)

  • debian-upgrade-otrs2

With Rapid7 live dashboards, I have a clear view of all the assets on my network, which ones can be exploited, and what I need to do in order to reduce the risk in my environment in real-time. No other tool gives us that kind of value and insight.

– Scott Cheney, Manager of Information Security, Sierra View Medical Center

;