vulnerability

FreeBSD: VID-cebd05d6-ed7b-11e7-95f2-005056925db4 (CVE-2017-16664): OTRS -- Multiple vulnerabilities

Severity
7
CVSS
(AV:N/AC:L/Au:S/C:P/I:P/A:P)
Published
Dec 30, 2017
Added
Dec 31, 2017
Modified
Dec 10, 2025

Description

OTRS reports: An attacker who is logged into OTRS as an agent can request special URLs from OTRS which can lead to the execution of shell commands with the permissions of the web server user. An attacker who is logged into OTRS as a customer can use the ticket search form to disclose internal article information of their customer tickets. An attacker who is logged into OTRS as an agent can manipulate form parameters and execute arbitrary shell commands with the permissions of the OTRS or web server user. An attacker can send a specially prepared email to an OTRS system. If this system has cookie support disabled, and a logged in agent clicks a link in this email, the session information could be leaked to external systems, allowing the attacker to take over the agent’s session.

Solution

freebsd-upgrade-package-otrs
Title
NEW

Explore Exposure Command

Confidently identify and prioritize exposures from endpoint to cloud with full attack surface visibility and threat-aware risk context.