Rapid7

vulnerability

WordPress Plugin: js-support-ticket: CVE-2024-13607: Authorization Bypass Through User-Controlled Key

Severity
4
CVSS
(AV:N/AC:L/Au:S/C:P/I:N/A:N)
Published
Feb 3, 2025
Added
May 15, 2025
Modified
Apr 29, 2026

Description

The JS Help Desk – The Ultimate Help Desk and Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Solution

js-support-ticket-plugin-cve-2024-13607
Title
Rapid7 Labs

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