vulnerability
SysAid Help Desk: CVE-2021-43971: Improper Neutralization of Special Elements used in an SQL Command
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 7 | (AV:N/AC:L/Au:S/C:P/I:P/A:P) | Jan 11, 2022 | May 12, 2025 | Jul 2, 2025 |
Severity
7
CVSS
(AV:N/AC:L/Au:S/C:P/I:P/A:P)
Published
Jan 11, 2022
Added
May 12, 2025
Modified
Jul 2, 2025
Description
A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.
Solution
sysaid-help-desk-upgrade-latest
References
- CWE-89
- CVE-2021-43971
- https://attackerkb.com/topics/CVE-2021-43971
- URL-https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
- URL-https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
- URL-https://www.sysaid.com/it-service-management-software/incident-management
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