vulnerability

SysAid Help Desk: CVE-2021-43972: Vulnerability in SysAid Help Desk

Severity
7
CVSS
(AV:N/AC:L/Au:S/C:N/I:C/A:N)
Published
Jan 11, 2022
Added
May 12, 2025
Modified
Jun 10, 2025

Description

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

Solution

sysaid-help-desk-upgrade-latest
Title
NEW

Explore Exposure Command

Confidently identify and prioritize exposures from endpoint to cloud with full attack surface visibility and threat-aware risk context.