vulnerability
Ubuntu: (CVE-2019-12497): otrs2 vulnerability
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 5 | (AV:N/AC:L/Au:N/C:P/I:N/A:N) | Jun 17, 2019 | Jun 26, 2025 | Jun 26, 2025 |
Severity
5
CVSS
(AV:N/AC:L/Au:N/C:P/I:N/A:N)
Published
Jun 17, 2019
Added
Jun 26, 2025
Modified
Jun 26, 2025
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Solution
no-fix-ubuntu-package
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