vulnerability

Ubuntu: (CVE-2019-18179): otrs2 vulnerability

Severity
4
CVSS
(AV:N/AC:L/Au:S/C:P/I:N/A:N)
Published
Jan 6, 2020
Added
Jun 26, 2025
Modified
Jun 26, 2025

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

Solution

no-fix-ubuntu-package
Title
NEW

Explore Exposure Command

Confidently identify and prioritize exposures from endpoint to cloud with full attack surface visibility and threat-aware risk context.