vulnerability
Ubuntu: (CVE-2019-18179): otrs2 vulnerability
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 4 | (AV:N/AC:L/Au:S/C:P/I:N/A:N) | Jan 6, 2020 | Jun 26, 2025 | Jun 26, 2025 |
Severity
4
CVSS
(AV:N/AC:L/Au:S/C:P/I:N/A:N)
Published
Jan 6, 2020
Added
Jun 26, 2025
Modified
Jun 26, 2025
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Solution
no-fix-ubuntu-package
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