vulnerability
WordPress Plugin: js-support-ticket: CVE-2023-50839: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 10 | (AV:N/AC:L/Au:N/C:C/I:C/A:C) | Dec 21, 2023 | May 15, 2025 | May 5, 2026 |
Severity
10
CVSS
(AV:N/AC:L/Au:N/C:C/I:C/A:C)
Published
Dec 21, 2023
Added
May 15, 2025
Modified
May 5, 2026
Description
The JS Help Desk – Best Help Desk and Support Plugin plugin for WordPress is vulnerable to SQL Injection via the ‘email' and 'trackingid' parameters in all versions up to 2.8.2 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Solution
js-support-ticket-plugin-cve-2023-50839
References
Rapid7 Labs
2026 Global Threat Landscape Report
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