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vulnerability

SysAid Help Desk: CVE-2021-36721: Vulnerability in SysAid Help Desk

Severity
5
CVSS
(AV:N/AC:L/Au:N/C:P/I:N/A:N)
Published
Dec 14, 2021
Added
May 12, 2025
Modified
Mar 25, 2026

Description

Sysaid API User Enumeration - Attacker sending requests to specific api path without any authorization before 21.3.60 version could get users names from the LDAP server.

Solution

sysaid-help-desk-upgrade-latest
Title
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