vulnerability
SysAid Help Desk: CVE-2021-43973: Unrestricted Upload of File with Dangerous Type
| Severity | CVSS | Published | Added | Modified |
|---|---|---|---|---|
| 7 | (AV:N/AC:L/Au:S/C:P/I:P/A:P) | Jan 11, 2022 | May 12, 2025 | Mar 25, 2026 |
Severity
7
CVSS
(AV:N/AC:L/Au:S/C:P/I:P/A:P)
Published
Jan 11, 2022
Added
May 12, 2025
Modified
Mar 25, 2026
Description
An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.
Solution
sysaid-help-desk-upgrade-latest
References
- CWE-434
- CVE-2021-43973
- https://attackerkb.com/topics/CVE-2021-43973
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
- https://www.sysaid.com/it-service-management-software/incident-management
- https://euvd.enisa.europa.eu/vulnerability/EUVD-2021-30835
Rapid7 Labs
2026 Global Threat Landscape Report
The predictive window has collapsed. Exploitation follows disclosure in days. See how attackers are accelerating and how to stay ahead.