Name: CVE-2013-4088: Exposure of Sensitive Information to an Unauthorized Actor
Creator: Rapid7
Published: 2020-02-21T00:00:00.000Z
License: https://www.rapid7.com/legal/website-terms-of-use/
Keywords: CVE, CVE-2013-4088, CWE-200, CVSS 6.5, EPSS 0.01928

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

CVSS Details

CVSS 3.1 Base Score: 6.5
CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N)

Covered by Rapid7

Product	Vendor Advisory	Solution File	Added	Published
Debian	—	Upgrade otrs2	Jul 30, 2024	Feb 21, 2020
Freebsd	—	Upgrade otrs	Dec 10, 2025	Jun 19, 2013
Suse	—	Upgrade otrs-itsmUpgrade otrs-docUpgrade otrs	Dec 12, 2013	Dec 10, 2013

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CVSS Details

Covered by Rapid7

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