The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
CVSS Details
- CVSS 3.1 Base Score: 6.3
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Jul 30, 2024 | Dec 19, 2014 |
| Freebsd | — | Upgrade otrs | Dec 10, 2025 | Dec 16, 2014 |
| Suse | — | Upgrade otrsUpgrade otrs-docUpgrade otrs-itsm | Dec 18, 2015 | Dec 19, 2014 |
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