The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Jul 30, 2024 | Dec 19, 2014 |
| Freebsd | — | Upgrade otrs | Dec 10, 2025 | Dec 16, 2014 |
| Suse | — | Upgrade otrsUpgrade otrs-itsmUpgrade otrs-doc | Dec 18, 2015 | Dec 19, 2014 |
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