In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Nov 24, 2017 | Nov 16, 2017 |
| Suse | — | Upgrade otrs-docUpgrade otrsUpgrade otrs-itsm | Nov 23, 2017 | Nov 16, 2017 |
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