The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
CVSS Details
- CVSS 3.1 Base Score: 5.4
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L)
Prioritise with Active Threat Intelligence
With curated Threat Intelligence, you can see which vulnerabilities truly put you at risk, prioritize what matters most, and act before attackers do.
Explore Intelligence Hub