The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.
CVSS Details
- CVSS 3.1 Base Score: 8.8
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Elex Helpdesk Customer Support Ticket System Plugin | elex-helpdesk-customer-support-ticket-system-plugin-cve-2024-12171 | May 15, 2025 | Jan 31, 2025 |
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