The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Elex Helpdesk Customer Support Ticket System Plugin | — | Update elex-helpdesk-customer-support-ticket-system plugin to version 3.2.7, or a newer patched version | May 15, 2025 | Jan 31, 2025 |
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