The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
CVSS Details
- CVSS 3.1 Base Score: 4.3
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Js Support Ticket Plugin | — | Update js-support-ticket plugin to version 2.8.9, or a newer patched version | May 15, 2025 | Feb 3, 2025 |
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