The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Elex Helpdesk Customer Support Ticket System Plugin | — | Update elex-helpdesk-customer-support-ticket-system plugin to version 3.3.2, or a newer patched version | Nov 21, 2025 | Nov 20, 2025 |
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