The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.
CVSS Details
- CVSS 3.1 Base Score: 9.8
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Elex Helpdesk Customer Support Ticket System Plugin | — | Update elex-helpdesk-customer-support-ticket-system plugin to version 3.3.2, or a newer patched version | Nov 28, 2025 | Nov 20, 2025 |
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