The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
CVSS Details
- CVSS 3.1 Base Score: 6.5
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Supportcandy Plugin | — | Update supportcandy plugin to version 3.4.5, or a newer patched version | Feb 2, 2026 | Jan 30, 2026 |
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