The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
CVSS Details
- CVSS 3.1 Base Score: 3.8
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Fluent Support Plugin | — | Update fluent-support plugin to version 2.3.1, or a newer patched version | Aug 14, 2026 | Aug 1, 2026 |
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