The Support Genix WordPress plugin before 1.4.48 does not prevent directory traversal in its ticket-attachment download route, allowing unauthenticated attackers to read arbitrary files with an allowlisted extension — including other users' private ticket attachments — from the server.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Support Genix Lite Plugin | — | Update support-genix-lite plugin to version 1.4.48, or a newer patched version | Aug 14, 2026 | Jul 16, 2026 |
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