FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
CVSS Details
- CVSS 3.1 Base Score: 5.9
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L)
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