Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.
CVSS Details
- CVSS 4.0 Base Score: 5.3 (MEDIUM)
- CVSS 4.0 Vector: (CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X)
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