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SysAid Help Desk Database Credentials Disclosure

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SysAid Help Desk Database Credentials Disclosure



This module exploits a vulnerability in SysAid Help Desk that allows an unauthenticated user to download arbitrary files from the system. This is used to download the server configuration file that contains the database username and password, which is encrypted with a fixed, known key. This module has been tested with SysAid 14.4 on Windows and Linux.


  • Pedro Ribeiro <pedrib@gmail.com>


Module Options

To display the available options, load the module within the Metasploit console and run the commands 'show options' or 'show advanced':

msf > use auxiliary/admin/http/sysaid_sql_creds
msf auxiliary(sysaid_sql_creds) > show actions
msf auxiliary(sysaid_sql_creds) > set ACTION < action-name >
msf auxiliary(sysaid_sql_creds) > show options
    ...show and set options...
msf auxiliary(sysaid_sql_creds) > run 

Time is precious, so I don’t want to do something manually that I can automate. Leveraging the Metasploit Framework when automating any task keeps us from having to re-create the wheel as we can use the existing libraries and focus our efforts where it matters.

– Jim O’Gorman | President, Offensive Security